Visual Voicemail is a feature on the iPhone that allows a person to read what’s in a voicemail message. This is done by iOS listening to a message, then visually converting it to text so the end user can read what’s in the message.
In the Phone app 
, Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
Voicemail transcription (beta; available only in certain countries or regions) shows your messages transcribed into text. Transcription is limited to voicemails in English received on your iPhone with iOS 10 or later. Transcription depends on the quality of the recording.
Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
How to set up visual voicemail on iPhone:
The first time you tap Voicemail, you’re asked to create a voicemail password and record your voicemail greeting.
- Tap Voicemail, then tap Set Up Now.
- Create a voicemail password.
- Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.
- That’s it.
This tip comes from Apple’s Support website at: https://support.apple.com/guide/iphone/set-up-voicemail-iph3c99490e/ios
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