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One of the leading TV and Internet providers, RCN, has sent an email to its customers announcing its name and service change to “ASTOUND”
Below is the actual email:
Dear Valued Customer,
RCN is now Astound Broadband powered by RCN. That’s because we are dedicated to providing great service and an astounding experience to you each and every day. More than ever, we are committed to providing you and your family the very best and we thank you for inviting us into your home.
Beginning in February, you’ll notice your bill statement will look a little different. You’ll see a new logo, an introduction to our new brand on the first page, and references to Astound Broadband throughout. You do not need to do anything. This change will not impact your services or billing or payment. You may have questions and you can learn more via the FAQs below and by visiting astound.com/our-story.
In addition to changes to your billing statement, you will notice changes to our website, our social media, our team uniforms, and our signage, all with a continued focus that reflects our deep-rooted commitment to customer service– to astound you each and every day.
We are powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. Thank you for inspiring us – your passions, your work, your life fuel us to be the very best. We’re glad to have you with us and we look forward to serving you. Visit astound.com/our-story to learn more.
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