Customers who have decided to pre-order the iPhone X via Best Buy may do a double take when they look at their invoice.
It seems that the retailer has tacked on some sort of surcharge (around $100.00 extra) to the customer’s final bill.
This is not the first time that the retailer has tacked on a surcharge as they had also done it with Apple’s iPhone 8 and the iPhone 8 Plus.
Best Buy customers have taken to the company’s forums to express their displeasure and to ask why for the surcharge. A Best Buy social media rep responded with the following statement:
“I would not be able to say why our price for the unactivated iPhone 8/8 Plus are $100 more than what Apple is charging, but I can say we work to remain competitive, and we do have our price match guarantee where we would lower prices found at a competitor in most case. With that said contract phones like the iPhone 8/8 Plus do not qualify for our price match guarantee.”
The rep also followed up by saying:
“Believe it or not when it comes to Apple products we have very little to say as to what price we sell their products for.”
The rep seems to indicate that the surcharge is coming from Apple itself. If this were true, then other companies would also be forced to do the same thing to its customers.
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