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On Thursday, we reported that Samsung was getting reports from customers about their Galaxy Note 7 phones burning up.
“We have received several reports of battery explosion on the Note 7 that was officially launched on August 19. Â It has been confirmed that it was a battery cell problem.” –Â Samsung’s President of Mobile Business Koh Dong-jin.
All customers who have purchased a Galaxy Note 7 will be able to swap the device for a new one “over the coming weeks” according to Samsung. How this will be accomplished for the hundreds of thousands of owners in the 20 countries the device is available has not been announced.
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